FAQ
Frequently Asked Question
We work directly with insurance companies and repair facilities to get you back on the road quickly with no added stress on your end.
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Frequently Asked Questions
Quick answers to the most common questions about renting with Equality. Not finding what you need? Call us directly and we will sort it out.
What documents are required to rent a vehicle?
To rent a vehicle, you will typically need a valid driver’s license, all drivers have to be over 22 Years of age.a major credit card in the renter’s name, and proof of insurance if applicable. Additional documentation may be required depending on the rental type and driver eligibility. Our team will gladly review requirements with you before your reservation.
Is insurance included with the rental?
Insurance options vary depending on your personal auto insurance coverage, credit card benefits, and rental requirements. Additional protection products are available. Our team will help you understand your coverage options and recommend the solution that best fits your needs.
Can I extend my rental period?
Yes. Rental extensions are subject to vehicle availability. We recommend contacting our office as soon as possible if you need additional time so we can ensure uninterrupted use of your vehicle and make the necessary arrangements.
Do you offer long-term rentals?
Absolutely. Equality Car & Truck Rental specializes in flexible daily, weekly, monthly, and long-term rental solutions for individuals, businesses, contractors, and insurance replacement customers. Custom pricing may be available for extended rental periods
Are there mileage limits?
All rentals include 200 kilometres per day as part of the standard package. For guests requiring additional mileage, we are pleased to offer customized rental solutions tailored to your travel requirements. Our team will review all mileage allowances and options with you prior to confirming your reservation, ensuring a transparent and hassle-free experience.
Do you work directly with insurance companies?
Yes. We regularly assist customers who require replacement vehicles while their personal vehicles are being repaired following an accident or insurance claim. We work closely with insurance providers, repair facilities, and customers to help keep you moving with minimal disruption.
Do you provide fleet management services?
Yes. In addition to vehicle rentals, Equality offers fleet management and transportation solutions for businesses and organizations. Our services are designed to help reduce vehicle ownership costs, improve operational efficiency, and provide flexible transportation options tailored to your business needs.
What areas do you serve?
Equality Car & Truck Rental proudly serves Brampton, Mississauga, Toronto, and the Greater Toronto Area. We provide rental, insurance replacement, and fleet management solutions to both individual and commercial clients throughout the region.
