The following are accepted forms of payment: Visa, MasterCard, American Express, Diners Club.

The minimum credit hold is $500. If the estimated total is above $500, an authorization on your credit card will be placed for the entire amount of the rental. Unused authorizations will be released upon return of the vehicle. These funds will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process.

Cash, Debit and Stored Value/Prepaid/Gift Cards are not acceptable to qualify for rental for any type of vehicle. They can only be used upon return of the vehicle for payment.

THE MINIMUM AGE OF THE RENTER OR ANY ADDITIONAL DRIVER IS 22, WITH A VALID DRIVER’S LICENSE AND MAJOR CREDIT CARD IN THEIR NAME. 2 YEAR OLD DRIVERS MAY ONLY RENT ECONOMY, COMPACT, INTERMEDIATE, STANDARD OR FULL SIZED CARS. AN UNDERAGE DRIVER FEE WILL BE CHARGED FOR ALL 21YEARS OLD RENTERS AND ADDITIONAL DRIVERS.

All drivers must meet the renting location’s minimum age requirements, have a valid driver’s license, clean driving record, and present a major credit card in his/her own name at the time of rental. All customers must also present a second form of ID

Proof of auto insurance is required. U.S. auto insurance is accepted as long as an individual is a visitor in Canada. U.S. insurance firms will issue a Canadian insurance card, which should be obtained and carried prior to driving into Canada.

QUALIFICATIONS FOR RENTERS FROM COUNTRIES OUTSIDE THE UNITED STATES & CANADA.

• Must have a valid drivers license from renters/drivers country of origin.
• Must have a valid passport.
• Must have a valid international drivers license if the drivers license of origin is not in Roman alphabet.

All drivers must meet minimum age requirements, present a valid photo drivers license and credit card in his/her own name. All location policies that apply to the renter will also apply to the additional driver. The additional driver fee is $10 CAD per day/per driver.

At locations in Canada, you may be asked to provide an additional form of identification as a condition to rent a vehicle. Acceptable forms of additional identification are:

• Military ID
• Certificate of Indian Status
• Canadian passport
• Canadian Permanent Resident Card
• Foreign passport that meets the requirements
• Nexus or Fast/Express card
• Non-driver’s license issued by a province or territory
• ID card issued by the federal government, provincial or territorial government
• Credit card (other than the one being used for payment of rental) in Customer’s name.

Taxes, Fees and Surcharges will vary by location and are included in your approximate total.

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges or Equality will refuel your vehicle based on the miles driven or level of the tank. A refueling fee will apply per litre.

Location must be notified at time of rental when driving out of the originating province. Failure to notify location may result in additional penalties.

Local residents receive 200 free kilometers per day, 1,400 kilometers per week, and 5000 kilometers per month, and $0.20 CAD for each additional kilometer driven during the entire rental.

Driving restrictions: Driving of rental vehicle is restricted to Province of Ontario, and Quebec.

A CAD 50.00/day penalty fee applies for violations of this restriction.

For travel outside the Province of Ontario written permission is required at time of rental.

BORDER CROSSING: Vehicles entering the USA are subject to a border crossing fee of $10.00 CAD per day .

One Way Rental: One-way rentals are not permitted. The vehicle must be returned to the renting location.

Customers may receive a 29-minute grace period from the return time on the contract provided the return location is open during the grace period. If he/she keeps the vehicle after this time an hourly rate will apply from minute one.

To help ensure a pleasant rental experience for all G-Force has no smoking policy on all our vehicles.. Each vehicle will be confirmed “smoke-free” when it is provided to a customer. Upon it’s return, it will be inspected. If it is determined that the vehicle must be cleaned of smoke odor and residue, the renter will be assessed a fee of up to $250.00.

You are responsible for paying all parking, traffic violations and tolls incurred while using the vehicle. If you incur a violation or toll during the rental our agent will process and bill you for fines associated with the violations/toll. In addition to any violation fees you will also be charged a $35.00 plus HST Administration fee per violation/toll. These items will be billed directly to the credit card that was used for the rental transaction. Charges will appear as a separate line item on your credit card or bank statement.

In Canada the law requires full comprehensive coverage, i.e. Liability (PAC) and Collision Insurance, on all vehicles. Purchase of these products is optional if written proof of coverage is presented at time of rental. THE RENTER MUST PROVIDE PROOF IN THE FORM OF AN INSURANCE DECLARATION PAGE, SPECIFICALLY STATING COMPREHENSIVE AND COLLISION COVERAGE IS EFFECTIVE AND ENFORCED FOR THE DURATION OF THE RENTAL AGREEMENT (this also applies to the coverage that may be provided through credit card companies and third party companies that will be used at the time of rental). An insurance declaration page is the document that defines your coverage and limits. Insurance cards WILL NOT satisfy the requirement to provide an insurance declaration page for self-insurance

CDW – Collision Damage Waiver: Collision Damage Waiver (CDW) reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible CAD 500. Cost per day CAD 24.95/day. When purchasing collision damage waiver any damage to the vehicle up to the insurance deductible amount will be charged to your credit card at return.

Rentals not extended will incur a $15 per day late fee.

Rentals cannot exceed 30 days.

If you have purchased or are relying on a third prty collision protection any damage to the vehicle will be estimated and charged to your credit card at return. Once repairs are completed final payment will be settled with renter and third party insurance

Rentals above 30 days will incur a $15 per day late fee.

You must call the location directly to extend your rental prior to the due date and time.

If extended, additional authorization will be taken if the new amount is above the original authorization.